Privacy notice

1. Who we are

CIUC LTD is the controller of personal information covered by this notice. We are registered in England and Wales under company number 17486948. Our registered office is Apartment 26 Delta Point, 76 Blackfriars Road, Salford, England, M3 7EL.

Privacy enquiries can be sent to developer@ciuc.dev.

2. Information we handle

If you email us, we receive your email address, the information in your message and any attachments you choose to provide.

When you visit this website, Cloudflare may process technical information needed to deliver and protect it. This can include your IP address, request time, requested URL, browser or device information, security signals and diagnostic data. CIUC does not use this version of the site to build advertising profiles or track visitors across websites.

3. Why we use it

• To answer enquiries and take steps you request before entering a contract.
• To maintain the security, availability and performance of the website, based on our legitimate interests in operating a secure company website.
• To keep records where necessary for legal, regulatory or accounting obligations.

We do not use consent as the default lawful basis for ordinary business enquiries. Where consent is appropriate, you can withdraw it at any time.

4. Who receives information

We use service providers that support this website and our communications, including Cloudflare for hosting, DNS and security, and Microsoft for business email. They process information under their own contractual and legal obligations. We may also disclose information where the law requires it or where necessary to establish, exercise or defend legal claims.

We do not sell personal information.

5. International transfers

Some service providers may process information outside the United Kingdom. Where UK data protection law requires safeguards, we rely on an adequacy regulation or approved contractual safeguards.

6. How long we keep it

We normally retain general enquiries for up to 24 months after the last meaningful contact. We may keep records longer where they relate to an active contract, a legal obligation or a dispute. Hosting and security records are retained according to the settings and retention periods of the relevant service.

7. Your rights

Depending on the circumstances, you may have rights to access, correct or erase your information, restrict or object to its use, and receive information you provided in a portable format. These rights are not absolute. To make a request, email developer@ciuc.dev. We may need to verify your identity.

8. Complaints

Please contact us first so we can try to resolve your concern. You can also complain to the UK Information Commissioner's Office through ico.org.uk.

9. Cookies

The site code does not set analytics, advertising or preference cookies. Cloudflare may use strictly necessary security technology when protecting the site. Read our cookie notice for details.

10. Changes

We will update this notice when our website, suppliers or use of personal information changes. The date at the top shows the latest revision.